Catalyst Personnel Services is accepting applications from friendly, dependable Customer Service Representatives for current and future opportunities with confidential client companies across multiple locations.
Assignments may include phone, email, chat, account support, order entry, appointment scheduling, payment processing, customer care, and client-support work. Onsite, hybrid, and remote opportunities may be available depending on client need. Exact work location, schedule, pay, duties, and qualifications vary by assignment.
What You May Do
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Respond to customer questions, requests, and concerns professionally by phone, email, chat, text, or in person
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Process orders, appointments, account updates, returns, payments, and service requests as assigned
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Document customer interactions and update records accurately in client systems
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Research issues, communicate next steps, and escalate complex concerns when appropriate
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Follow client communication standards, privacy requirements, quality expectations, and procedures
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Work with supervisors and team members to resolve customer issues and provide a positive service experience
What We Are Looking For
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Customer service, call center, retail, hospitality, office, healthcare support, or client-support experience is preferred but may not be required for every assignment
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Strong written, verbal, phone, and email communication skills
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A customer-focused approach, active listening skills, and sound problem-solving ability
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Comfort using computer systems, entering information accurately, and learning new software
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Ability to manage multiple tasks, document interactions, and maintain attention to detail
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Dependable attendance, reliable transportation for onsite assignments, and availability to work scheduled shifts
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Bilingual language skills may be helpful for certain opportunities
Job Type: Temporary, Temp-to-Hire, and Direct-Hire Opportunities
Schedule: Full-time, part-time, day, evening, weekend, and overtime opportunities may be available depending on assignment.
Pay: Competitive and based on assignment requirements, shift, experience, skills, work arrangement, and location.
Location: Multiple client locations throughout the United States. Onsite, hybrid, and remote opportunities may be available depending on assignment.
Apply with Catalyst Personnel Services to be considered for current and future Customer Service Representative opportunities. Qualified applicants may be contacted when an opening aligns with their experience, work authorization, location, availability, work-arrangement preference, and client requirements.
Catalyst Personnel Services is an equal opportunity employer. This posting may represent current, anticipated, or ongoing recruiting needs. Application submission does not guarantee an interview, employment, or placement.