Medical Receptionist Job Description
We are looking for a professional and compassionate Medical Receptionist to join our healthcare team. As the first point of contact for patients, you will play a crucial role in providing excellent customer service while managing front desk operations. If you have strong organizational skills and a passion for patient care, we encourage you to apply!
Key Responsibilities:
- Greet and check in patients with professionalism and warmth.
- Schedule appointments and manage patient records with accuracy.
- Answer phone calls, respond to inquiries, and provide information about services.
- Verify insurance information and process billing or co-payments.
- Maintain confidentiality and compliance with HIPAA regulations.
- Assist medical staff with administrative tasks as needed.
- Keep the reception area clean and organized.
Qualifications:
- High school diploma or equivalent; additional certification in medical administration is a plus.
- Previous experience in a medical office or healthcare setting preferred.
- Strong communication, multitasking, and problem-solving skills.
- Proficiency in electronic health records (EHR) systems and Microsoft Office.
- Ability to handle sensitive patient information with discretion.
